Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,197 Reviews)
Rating breakdown 137,197 reviews
5 Stars
91,171
4 Stars
25,349
3 Stars
9,050
2 Stars
4,740
1 Star
6,887
85%of customers recommend this product.
(
45,773 out of
53,579)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
been using this for years...good service...good program
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jr84
from Maryland
Verified Purchase:Yes
I switched from another brand this year, so its not surprising that I had trouble adapting to this new software. That being said, H&R instructions seem to be incomplete and confusing in some cases, especially because it seems to ask me questions that it already known the answers to. It also seems to have hidden two of the most important pieces of information which help you understand why your taxes are so high. Its true that the calculation for the actual Federal taxes doesn't need to be filed, but why hide it? I finally found the two necessary pages on the IRS website, and made the calculations myself for my benefit. They provide "mini-worksheets" for almost all of the places where calculations are done, so why leave out the most important one?
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Flint Whiskers
from Michigan
Verified Purchase:Yes
I appreciate that you still had a product that worked in Windows 10. Honestly I have been using TurboTax for years, but I found that they didn’t work in Windows 10 this year. Since I didn’t want to buy a new computer just yet just to do the taxes I chose to use your software for the first time. I was generally pleased but did find that it wasn’t quite as intuitive as my past experiences with TurboTax. All things eventually worked out fine and I appreciate what you have done.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mocha 05
from San Antonio, Texas
Verified Purchase:Yes
This is the third year that I buy this product. I am very happy to use it so easy and I get my return ASAP.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Tonawanda, NY
Verified Purchase:Yes
Been using for over 19 years, has all necessary features and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jackiedh
from Queens, NY
Verified Purchase:Yes
Easy to enter all my tax forms and even easier bc i used the same program last year.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New England
Verified Purchase:Yes
I’ve used your program for years and it does well.
Lost a star this year as my “saved to print” return (PDF995) didn’t include the recommended to “file by mail” forms.
It also can’t import my JPM documents which is a
shocker. Fix that!
I couldn’t get them to print without taking screenshots
Lost a star this year as my “saved to print” return (PDF995) didn’t include the recommended to “file by mail” forms.
It also can’t import my JPM documents which is a
shocker. Fix that!
I couldn’t get them to print without taking screenshots
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Doug444
from Utah
Verified Purchase:Yes
Used this software for years, very easy to use and import previous year's forms/data.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock