Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,197 Reviews)
Rating breakdown 137,197 reviews
5 Stars
91,171
4 Stars
25,349
3 Stars
9,050
2 Stars
4,740
1 Star
6,887
85%of customers recommend this product.
(
45,773 out of
53,579)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from SC
Verified Purchase:Yes
I've been using this software to implement my taxes for many years. In fact I use it to do my estimated taxes throughout the coming year. It hasn't let me down yet.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lwwarfel
from St. Louis
Verified Purchase:Yes
I continue to be so appreciative of H&R Block's quality software and expertise for preparing and filing my tax return. My software choice every year!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Not a computer geek
Verified Purchase:Yes
When you hit the download icon, it doesnt communicate it’s downloading, so you hit it again, no communication again, next thing you know your past your 5 downloads, then computer try’s to work on all of them, then nothing is working, and you have to spend the day trying to a real h&r person to solve the problems, which is almost impossible!!!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Too Many Taxes
from SC
Verified Purchase:Yes
Have used the product for many years; it would be great to upgrade the product to allow filers like myself that have to file taxes in more than one state; I've always bought the Federal + State but then have to go out and manually do the additional State I'm obligated to do each year
Also, the product is getting expensive comparable to other software that has now entered the market and price sensitivity may become an issue next year as I've never felt the need to change but money is money.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
I had trouble with my computer and I figured it out and they sent me my email to get into your program many times and I really appreciate that.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Another year of HR Block tax software, and as usual all went fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Noname26
from Wisconsin
Verified Purchase:Yes
Using the software made doing the taxes easier, but it did require using chat to get help with a glitch I encountered trying to submit state taxes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Empleh
from NJ
Verified Purchase:Yes
Have been using for many years now. Takes the pain out of Tax season !
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock