Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(137,197 Reviews)
Rating breakdown 137,197 reviews
5 Stars
91,171
4 Stars
25,349
3 Stars
9,050
2 Stars
4,740
1 Star
6,887
85%of customers recommend this product.
(
45,773 out of
53,579)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: leather
from Anderson, IN
Verified Purchase:Yes
The price was good, but the program was not nearly as user friendly or as complete as Turbo Tax. I'd rather spend a little more for a better product
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Grumbles
Verified Purchase:Yes
Shouldn’t have to pay to send state return. Other options out there that are much more inexpensive.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids, MI
Verified Purchase:Yes
I used the app to prepare our 2025 taxes. However, no workaround was suggested when I prepared my daughter's taxes, but the submission was denied because the IRS said she had been sent a 1095-A, even though she never had coverage through the Healthcare Marketplace.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Austin Lady
from Texas
Verified Purchase:Yes
Good product, but they push you to buy other upgrades.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kyong1958
Verified Purchase:Yes
I've using H&R for many year and I had always love to use this H&R, very easy to use.
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Maggieg
from NJ
Verified Purchase:Yes
I use it every year and never had a problem with it very satisfied
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Fishfinder
Verified Purchase:Yes
I've used this for the last couple of years. It transfers information without issue. Very easy to use with lots of explanations along the way.
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Product is good but when support is need......
on March 16, 2026
Posted by: fatcat9
Verified Purchase:Yes
No issues with the product - have used for years. Technical and other support is less than adequate.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock