It seems this years program is requiring more manual by person using software than in previous years on actual IRS forms
AI messages about preloaded data which is not loaded. Items needing updating that have mention in previous years are not fixed
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Program changed information on 1099R (I have several) when I left this section. I have used your product for over 10 years and have never had this problem before. I reentered information 4 times only to have names changed and $$ amount altered. Also Font is to small with no way to adjust it.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Tax software does okay. Could do better. For instance, MS state does not fully carry on all needed items from Federal. Like, MS state income tax withheld from W-2Gs.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Works well for the price paid. I am wondering why the program won’t remind you about specific things you did on the previous year’s return while filling out the current year return. Also, I had an issue with a nonresident state return last year, but when I reached out to them about the issue, I never heard back. I guess it wasn’t a big surprise, but I was disappointed.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!