My State return kept getting rejected for almost a month until after you did a program update!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Able to upload PDF files to the program.
on March 14, 2026
Posted by: Bruce51904
from San Diego
Fast and easy. Downloaded quickly, checked for updates and got me started fast.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Use this every year because i can have last years open while working on this years and since i have multiple states hHR eases that. Also this year i sent all states in electronically, before i thought i was saving money but the ease of electronic saves all that shuffling of copies etc, going to the usps to send them all off etc and having each state validate them is comforting and easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using the tool for several years and it is a time saver! The interview process is simple and easy to use. The tool will prompt you for data verifications. I imported some data from my brokerage account, and the tool reminded me to verify the data. I am glad it did because the imported data did not include my cost basis. Saved me a couple of thousand in taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!