My expectations were super low after the fiasco you created for me last year with your inadequate software, but you did fine this year. Almost didn’t use you this year after how bad you were online and in person last year. Slight reprieve.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Everything seems to go correctly until the final check. Then there are problems identified or entries to check, but there is no explanation why there is a problem, and no explanation as to how to fix it. Very unintuitive. I'll switch to Turbo Tax next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!