Only problem I had was with having to disable my Windows Defender antivirus monitoring to be able to update the software with earlier updates. This is the only software with which I've had this problem. Otherwise, taxes are dealt with just fine.
Pros: Easy to prepare, Easy to import documents, Fast
Very straight-forward interview style. Needs a bit more helpful hints/explanation for contributory pension percentage, but other than that, makes the tax job easy.
I have been using H&R software for ten years and depend on it for easy creation of accurate returns, and would recommend it highly to others who are considering it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I HAD TROUBLE THIS YEAR WITH BOTH THE FED AND KY TAX RTNS WHICH THEREFORE TOOK ME A LONG TIME TO COMPLETE THE RTNS. THE KY RETURN HAD ME PAYING INSTEAD OF GETTING A REFUND WHEN IT FAILED TO PICK UP THE WITHHELD TAX AND I HAD TO FORCE THE DEDUCTION TO GET THE REFUND I WAS OWED. ALSO VERY DIFFICULT TO GET COPIES SENT TO MY EMAIL ADDRESSES. I WILL USE TURBOTX NEXT YEAR.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare