Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DavidNS
from Detroit, Michigan
Verified Purchase:Yes
Overall, the program is okay. Leads me through all the steps of a return including a Schedule C.
The feature of carrying forward all the information from the 2018 return is very helpful. It took me a while to learn the trick of adding a new item, for example, a new 1099-R.
The "Help" button was useless for me. Could not answer questions like "Do I need to report contributions to a Roth IRA?" (the answer is No), or "Do I need to send in my payment when I submit the return?" (the answer is No).
The worst fault was in the Michigan State return. The program did not realize that for older citizens Michigan does not tax pension income. Since I knew that, I was able to find the form and fix it. This glitch lowers my confidence in the program. I would recommend it with reservations.
The feature of carrying forward all the information from the 2018 return is very helpful. It took me a while to learn the trick of adding a new item, for example, a new 1099-R.
The "Help" button was useless for me. Could not answer questions like "Do I need to report contributions to a Roth IRA?" (the answer is No), or "Do I need to send in my payment when I submit the return?" (the answer is No).
The worst fault was in the Michigan State return. The program did not realize that for older citizens Michigan does not tax pension income. Since I knew that, I was able to find the form and fix it. This glitch lowers my confidence in the program. I would recommend it with reservations.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Posted by: Stvs
from Elk River MN
Verified Purchase:Yes
Ease of use. Explains subject matter if one has questions or doubts of subject line..
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Menace387
from Minneapolis, Minnesota
Verified Purchase:Yes
The software was great. It did not include all the forms for my state. Minnesota.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: JLHUS
from Il
Verified Purchase:Yes
A senior who gets the taxes done yearly , thx to your product.
Never experienced irs issues.
Thx HRB
Never experienced irs issues.
Thx HRB
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: dvader
from Chicago, IL
Verified Purchase:Yes
Easy to load, update software, use auto questionnaire...
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Erik K
from Charleston, SC
Verified Purchase:Yes
I have used H&R Block tax software for years. It's easy to use (for tax software, that's relative) and walks the user through the process step by step.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Janesville Boy
from Norfolk, Virginia
Verified Purchase:Yes
I have used this software for several years without any problems. It's easy to use and it's well organized. However, this year I had a problem. The program would not let me submit my completed tax return to the IRS without updating the program. I updated it, but it still would not submit the return. After many failed attempts to update (even downloading updates from the website), the problem was resolved with the help of a person in the HR Block chat room. This required uninstalling and reinstalling the program. This took a couple of hours to troubleshoot and accomplish. It was a very frustrating process. In the future, I recommend that users be alerted to software issues before they have to spend hours trying to get the software to submit their tax returns. Thank you.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LCubano
from New Jersey
Verified Purchase:Yes
Easy to use step by step been using it for years with no issues!
I would recommend this to a friend!
Written by a customer while visiting HRBlock