Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,757 Reviews)
Rating breakdown 136,757 reviews
5 Stars
90,907
4 Stars
25,254
3 Stars
8,999
2 Stars
4,722
1 Star
6,875
85%of customers recommend this product.
(
45,510 out of
53,283)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Mike 51
from Iowa
Verified Purchase:Yes
Most of the return went really well.
I was confused by the instructions on the RMD (required minimum deduction) for my 403B retirement account.
This year my withdrawal covered the RMD so I ignored it.
Next year I will probably have a rollover to my Roth account & I will need to figure out how to enter it on the form.
I was confused by the instructions on the RMD (required minimum deduction) for my 403B retirement account.
This year my withdrawal covered the RMD so I ignored it.
Next year I will probably have a rollover to my Roth account & I will need to figure out how to enter it on the form.
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Last Won
from Florida
Verified Purchase:Yes
We have used this software for many years and have been audited only once. That audit went well and was cleared up using H&R's assistance
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem, VA
Verified Purchase:Yes
Good solid interview style tax filing process. The federal module seemed complete and easy to use.
However, it's Virginia module for state taxes leaves out at least one common form. That is the Form 760C which determines whether you owe a penalty for not paying/withholding enough taxes during the year. That form would seem simple to add.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Content 7
from RTP , NC
Verified Purchase:Yes
This is about the 6th time I purchased H&R software and always been pleased with its performance and clarity.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Momma68
Verified Purchase:Yes
I have used this software for several years and have always been satisfied with the ease of getting my return filed.
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have been using this H&R Block software for years and it is wonderful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Deb Z
from Dickinson ND
Verified Purchase:Yes
I've been using your software for several years and it has worked well. I prepare my own taxes, my brother's, and my dad's. My dad passed away in 2025 so I had several tax questions with forms we received. I am hoping the software helped me report the information correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you so much for being a loyal H&R Block user over the years — we truly appreciate you trusting our software to help with your taxes, as well as your family’s. We’re very sorry for your loss, and we understand how stressful it can be to navigate tax questions during such a difficult time. Please don’t hesitate to reach out with any questions at 1-800-472-5625. We’re glad to help however we can.
Written by a customer while visiting HRBlock
Posted by: AlH1
from Ohio
Verified Purchase:Yes
I have used H&R Block products for about 20 years. I think the interview method is very easy and effective in eliciting information from the user.
The only issue I have experienced for multiple years is the State prep software in the discussion of the Medical deduction allowed. This needs a better explanation and causes a lot of ambiguity. I know there are 50 versions plus probably territory and DC but this needs to be amplified and can be used or modified over time.
The only issue I have experienced for multiple years is the State prep software in the discussion of the Medical deduction allowed. This needs a better explanation and causes a lot of ambiguity. I know there are 50 versions plus probably territory and DC but this needs to be amplified and can be used or modified over time.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock