Your refusal to honor my pc loaded with Windows 7 forced me, after all these years, to use a borrowed machine to care for my taxes. No thanks H&R. You failed me! Next year I will look for something better than H&R.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Last years version was more used friendly, had some problems. last years version I would give it 5 stars why did you change??
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I would like to see options in program to adjust the font …. Larger text, bold text etc.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
For the most part the software was easy to use, did require some trial and error to complete my return. Was disappointed that the Schwab interface did not recognize the Brokerage Composite 1099, i had to manually enter the information. I entered as two groups (short term & long term), not sure if that was ok, tax review showed no errors.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Overall was very good. What I found a little hazy were additions and subtractions from Federal to the state. It would be great if it could be made clear what additions and subtractions had already been made automatically by the s/w when that point on the state return is reached.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
It made what could have been a time consuming return easier to get accomplished
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have been using versions of this product for 30 years. Never an audit, always easy to use and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Not able to electronically file my state return, for the third year!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.