Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: HRRAH
from PA
Verified Purchase:Yes
Have been using this software favorably for many years however their is room for improvements. Most notably, it is very difficult to find and go directly go to all available interviews. This should be a completely new separate direct menu dropdown item, likely in the tools section. You should not have to wander into to find interviews. Make it easy to directly find all of them. Improve on those links also. A good example is accuracy review says tell us about Health Care Coverage as an issue but then does not offer a direct link taking you there directly and easily !
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Easy to download this year- Thank You.
Everything worked as planned, easy to complete and file taxes
Everything worked as planned, easy to complete and file taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Block problem
Verified Purchase:Yes
I’ve been using HR Block software for over 10 years. Unfortunately this year has been a disaster. Not sure if it was the software or my Mac computer. The numbers kept changing in my input.
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: greatpuck
from Titusville FL
Verified Purchase:Yes
I have been using H&R Block software for many years. This year there was something not right, as data I entered kept changing after I entered it. It got so bad that I had to completely re-enter my tax return!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bengi1
Verified Purchase:Yes
Easily used been using your software for 8-10 years now
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: REfile
from South carolina
Verified Purchase:Yes
Had to pay twice for sending state tax because of error on form. H&R states you won't be charged for a re-file, but I was
Pros: Easy to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Peeair
from New Jersey
Verified Purchase:Yes
This was my first time using H&R, I usually use Turbo. But this year, because of the price of H&R, I decided to give it a try. If I did not like it, I could always go back to Turbo. So far I like H&R. I think it may be more user friendly than Turbo.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Turnerville. Georgia
Verified Purchase:Yes
This is my fifth year of using H&R Block tax software and I'm quite pleased with the ease of use, reliability of the calculations and the price of the product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock