Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Not intuitive
on March 30, 2020
Posted by: AvaB
from Arvada, CO
This is the second year I've used this product and wish I had another option. I'm using it because my computer is too old to use a more intuitive product. While many of the features of all tax software are the same, this one simply feels disconnected and unhelpful when you run into bizarre problems. I'm just hoping I don't get dinged by the IRS.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
could not back out of a mistake
on March 30, 2020
Posted by: frank77
from belmont nh
i made a mistake on 1 of my 1099 and it would not let me correct and change to another.Had to start all over
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Pastor Bleu
from Washington State
Verified Purchase:Yes
I have now used this tax program for several years. I have always been very pleased with it, and I will surely use it in future years. I especially love the way it transfers data from you previous reture.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mary1440
from Hoffman Estates, Il
Verified Purchase:Yes
I found using H&R Block 2019 Software easy to use,
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good product
on March 30, 2020
Posted by: Aaron19
I bought this product a month ago, this a good product however with my tax situation this might have been to indebt for my needed tax preparation. I didn't see an option specific for my family so I chose the deluxe option. This being said, the deluxe option is a good option for people needing more itemizations. Thank you.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Mk review
from Mn
Verified Purchase:Yes
Software is ok however, when there is an error it is not so easy to find.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: GR1234
from Idaho Falls, ID
Verified Purchase:Yes
H&R Block is generally fine. However, I experienced some problems with an error in the Idaho State tax form 39R related to "tuition and fees", which took a total of about 6-8 hours of time to sort out. Eventually the error was acknowledged and fixed in the subsequent update. Also, the "Jump to Related" feature did not work on the majority of cells where I needed to figure out where an automatically entered value came from. Because I was able to diagnose an actual problem, and discover a number that the software entered in error that I would otherwise not have found, I was left with a feeling of uncertainty about how reliable the software is. I did purchase Turbo Tax and found a similar, but different issue with the Idaho tax form. Eventually got both programs to give me the same result, but it took a lot of time and luck.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great Product Just One Minor Issue
on March 30, 2020
Posted by: 2xRetired
from San Antonio
I've been using H&R Block software for many years. It has always been very easy to use overall. The last few years I have had oil & gas royalties and found the program to be very confusing in that area. I've had to complete the return questionnaire several times in order to get the correct royalty information on the IRS forms.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock