Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,421 Reviews)
Rating breakdown 136,421 reviews
5 Stars
90,709
4 Stars
25,179
3 Stars
8,969
2 Stars
4,707
1 Star
6,857
85%of customers recommend this product.
(
45,314 out of
53,054)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I've been using this software for many years. Unfortunately in the last four years the ability to automatically download updates has stopped working. You have to manually go to the website to download and install them each time. Additionally the license keys for Fed + State never work correctly and require tracking down a human to send a new install file to fix the issue. Four years, same two issues, never a real explanation from support on why.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Used on Federal Returns
from Chicago IL
Verified Purchase:Yes
I like the product. Do not use the state tax part as I have had trouble with it missing property tax credits in the past.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Rick20
from OH
Verified Purchase:Yes
Have used this for several years and love the simplicity of it. Written in easy to understand terms. Only problem we have is the estimated tax calculations never work out for us. Usually way overestimate how much we should contribute quarterly. We have to guesstimate ourselves.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Happy in SC
Verified Purchase:Yes
I have been using this software for the last 12 years without any problems even with all the changes in the tax laws from Washington I manged to get through it without pulling my hair out
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Gets the job done
on March 12, 2026
Posted by: HollyJ4101
It was a bit confusing and software can be very unflexible - but I managed.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Az
Verified Purchase:Yes
Have been using h&r for several years. Easy retrieval of past years return information and importing financial forms from brokerage accounts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
This met all my expectations I was comfortable with the process and the results.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ellijay, GA
Verified Purchase:Yes
Software was easy to use and helped make a complex task very easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock