Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,421 Reviews)
Rating breakdown 136,421 reviews
5 Stars
90,709
4 Stars
25,179
3 Stars
8,969
2 Stars
4,707
1 Star
6,857
85%of customers recommend this product.
(
45,314 out of
53,054)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Penelope06
from Tucson AZ
Verified Purchase:Yes
I purchase this software every year due to the ease and convenience of preparing my taxes at home. The time from start to finish is very easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Davidnavbro75
from Wexford PA
Verified Purchase:Yes
Have used the Block software for many years and very pleased with the way it works. Unfortunately, I purchased a new computer in the past year and it required me to load all the personal data and account details versus having them repopulate into the program. No big deal, but just a little more effort.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BD25
from Arizona
Verified Purchase:Yes
Need a qualified dividend tabulation worksheet. The most important worksheet that almost everyone needs, the tax computation worksheet, is difficult to find. It needs to be more prominent with a link from the tax value.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I have been purchasing this product every year for many years now. It satisfies my needs and is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: John6335
from Dallas, TX
Verified Purchase:Yes
I have been using H&R Block tax software for over 20 years and it has done a great job.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob Brown77
from Rehoboth
Verified Purchase:Yes
I have used HR Block for about 2 decades now. This is the worst experience I have ever had. I bought a State and Federal plan together and at the end still had to pay for the State. I think next year my son, daughter, and I are all going to see what else is out there.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
KY forms confusing
on March 12, 2026
Posted by: famos47
from Kentucky
The Federal part was simple; however the Kentucky part is confusing with all the reading included. The "USE" tax section is confusing (fingers crossed on that). Then at the end of the state input, an error shows up that 9 digits are needed for the state code in the 1099-R forms. That should have been automatically corrected in the input screen!
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
High Quality expert, always available to answer tax questions through out the year, proactive in communicating tax code changes.
Pros: Maximizes refund
Cons: Doesn't maximize refund
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock