Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,260 Reviews)
Rating breakdown 136,260 reviews
5 Stars
90,616
4 Stars
25,141
3 Stars
8,946
2 Stars
4,704
1 Star
6,853
85%of customers recommend this product.
(
45,215 out of
52,942)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Silver City, NM
Verified Purchase:Yes
I've used this software for quite a few years now and I breezed through my return this year. However, my wife discovered what appears to be a glitch in the Schedule C section while preparing her return. I was somewhat skeptical at first, but after an hour or more trying to convince her she was wrong, I now believe she's correct. She's waiting to see if it's fixed in the upcoming program upgrade March 11. If not, she'll be calling you guys.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
Works great except failed e-filing with no reason
on March 11, 2026
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
The questionnaire portion of the software worked pretty well and I was able to complete the Federal 1040 forms with itemized deductions without too much effort. However, there were a few issues with the state forms (Minnesota) since the H&R Block software doesn't perfectly handle the details where MN taxes and itemization varies from federal taxes. However, e-filing didn't work, and it didn't give a reason why. Unfortunately I tried to e-file both federal and state at teh saem time. Since the Federal e-file was rejected, the State returns are in limbo. I ended up wasting the fee to e-file state returns, and mailing them in. In the future I'll make sure that federal e-file is accepted before e-filing state returns.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JEG AL
Verified Purchase:Yes
Good program overall. There was one item that I needed to go into the form to complete. There were a few items that the questions that were not clear on how to answer. Not quite as good as other years.
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Old Al
Verified Purchase:Yes
Through my own fault I am still plodding along with a computer incapable of upgrade to Windows 11 and was now facing the fact that Turbotax, which I used for taxes for at least the last ten years, wasn't going to provide a version for 10 this year. Simple solution-----go with Block which plays on 10. Short result---solution not so simple, Learning curve steeper than expected. Taxes did get filed but I spent a little more time than I thought I should.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Longtime User MT
Verified Purchase:Yes
I have used H&R Block Deluxe for the past 12 years and it has been mostly great. The downfall is in the past 2 years you cannot print a PDF of your return. It just keeps reverting back to the 2023 return. If you want an electronic copy you have to print, scan, save and then shred the hard copy. Apparently, it is a known problem that you just won't fix.
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PE1210
from PA
Verified Purchase:Yes
Very good product overall.
With state purchase, why don’t I get at least 1 free electronic submission?
With state purchase, why don’t I get at least 1 free electronic submission?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PoppaD
from TX
Verified Purchase:Yes
I have used H&R Block software for many years and have always been happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: FMWX
from Kentucky
Verified Purchase:Yes
Adequate. Need better coverage of bond accruing interest and how it is treated as interest vs. capital gains
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock