After many years of using Turbo Tax I hac to change to another tax preparation software and chose &R Block because they are a reliable company on may levels. It took a little adjusting, but the software was pretty much user-friendly. I would recommend it.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Fair
on March 11, 2026
Posted by: trivink
good when putting in info. But printing!!! Just wanted 3 pages printed. I checked the 3 pages. But printed every page, most did not need. I turned off the printer after 6 pages both sides printed. What a waste of paper and ink.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I’ve been using this software for over 10 years and keep coming back as it works great.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Bought this program when it first came out, I kept it on , and used it last week to do our join tax return. Was overall easy to use. But , do wish that more 1099s where able to be downloaded. My wife has several retirement accounts that are reported on multiple 1099s.
Pros: Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.