Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: A71L
from Ohio
Verified Purchase:Yes
Have been using H&R Block software (or its predecessors) for over 20 years. Easy to use. Easy to preload last year's info into current year's return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Stuck in a loop; can't e-file.
on April 5, 2026
Posted by: Madunabletoefilemtreturn
I got stopped in my tracks during the accuracy review. Corrected all the missing data, and yet--the software will not let me advance to the E-filing stage. I'm stuck. Not going to be happy to have to snail mail my return now. Waste of money.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: marctin
from California
Verified Purchase:Yes
Terrible version for 2025. I think it miscalculated my self-employment SS tax. I contacted technical support and no one could answer me. The AI help was a joke. Limited help, didn't understand even the easiest questions, and kept me running around in circles. Either fix it or get rid of it. Very disappointed this year and will not buy again next year...
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Zkkk
from California
Verified Purchase:Yes
In some topics the directions could be a bit clearer.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I use H&R block software every year. So far it is served my purpose. My taxes are usually straightforward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JRH5
Verified Purchase:Yes
I've been pleased with the software for a number of years. More flexibility and accessibility on Federal and state estimated taxes would be a real improvement.
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great-Easy to read Program
on April 5, 2026
Posted by: VaneP
from New York City
I've always used another very well-known program, but this year decided to try H&R. I have to say I am very impressed with the outcome. The program turned out to be easy to read and with much-needed additional information. In 2026, I will definitely get H&R Software again.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Marty7491
from Ma
Verified Purchase:Yes
I have used H&R package for several years and find it to be the best
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock