Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,260 Reviews)
Rating breakdown 136,260 reviews
5 Stars
90,616
4 Stars
25,141
3 Stars
8,946
2 Stars
4,704
1 Star
6,853
85%of customers recommend this product.
(
45,215 out of
52,942)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Hope37
from Ga
Verified Purchase:Yes
Is advertised as being easy To find the answers to questions, however it was difficult and impossible in most cases to get an actual answer from anything in the software. The AI assistant was worth worthless for any of the questions I had.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Updates2
Verified Purchase:Yes
I have been using this for many years. It seems however that every week they post new updates which is concerning when you have already filed your taxes in March.
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York state
Verified Purchase:Yes
I've used this for many years, and it does not disappoint. Very intuitive and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
Does not handle all situations, disappointed, tec help refused to change program to accommodate the error.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JLeon
from Glastonbury CT
Verified Purchase:Yes
It failed to import data from brokerages. All others are good
Pros: Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Trmcatz
from New York
Verified Purchase:Yes
H & R Block tax programs hav been helping us with our taxes for many years. It's become better year after year and we feel very comfortable with the accuracy. Sorry to say, but visiting one of their offices last year for some help on a different tax matter was very disappointing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nnaoj
Verified Purchase:Yes
I have used the H and R block tax
Program for quite a few years. i'm very happy with the interview and how they explain some of the terms that i'm not used to.
Program for quite a few years. i'm very happy with the interview and how they explain some of the terms that i'm not used to.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sundigger
Verified Purchase:Yes
Love your software! Past use of H&R Block software really helps getting started. I was led through the process and the application checked over my work finding a few errors on my part. The e-file gets it through to IRS fast and direct deposit speeds the refund.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock