Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,078 Reviews)
Rating breakdown 136,078 reviews
5 Stars
90,522
4 Stars
25,101
3 Stars
8,913
2 Stars
4,697
1 Star
6,845
85%of customers recommend this product.
(
45,114 out of
52,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Nj26
from Wisconsin
Verified Purchase:Yes
I normally would have rated it higher, but the system asked me to enter my activation code 2 time ( I have 5 free federal filings). Now I have 2 pending charges for the state filing . My mom has used this program for years, and this is the first time this has happened.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Danger Boy
Verified Purchase:Yes
Works exactly the same way it has for the last ten to fifteen years. Gets the job done but is untouched by the advance of technology.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DCC25
from Oregon
Verified Purchase:Yes
My first time filling by myself it was pretty well guided
Pros: Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
i used turbo tax but hard to use. H&R is easier, intuitive and explanation is right on finger tips.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hoosier state
Verified Purchase:Yes
It works fine if you know something about taxes, but if you don't, there are check marks you could miss. Needs more q and a and less "check this" also, for the price should get 1 free state tax submission.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Worked differently in some respects from previous
on March 10, 2026
Posted by: Anonymous
Verified Purchase:Yes
Every previous year, the downloaded program was capable of opening my former year's saved return and populate that data ready to make edits. For some reason this year I had to manually enter bank and investment data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I have used H&R Block tax software for several years. It always provides a solid confidence in my tax preparation.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, Ky
Verified Purchase:Yes
I was very satisfied and consider it user friendly and senior friendly. It asks so many questions that I feel the company took everything into consideration.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock