Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,078 Reviews)
Rating breakdown 136,078 reviews
5 Stars
90,522
4 Stars
25,101
3 Stars
8,913
2 Stars
4,697
1 Star
6,845
85%of customers recommend this product.
(
45,114 out of
52,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: dsgs
Verified Purchase:Yes
Very clear very guided lots of help resources for any questions
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Import features are special, eliminating errors.
on March 10, 2026
Posted by: Fuzzy50
Verified Purchase:Yes
I bought my deluxe HR Block software last month. I also do the kids taxes for them. It doesn't take special skills to do them. I have Etrade and others that I import the info.
You need to use the same software year to year. My experience with Block started in th 90's. I'll use them again next year.
You need to use the same software year to year. My experience with Block started in th 90's. I'll use them again next year.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nana BlueBird
from Haverhill, MA
Verified Purchase:Yes
I've always feared doing my taxes myself, but after using H&R Block software for the first time this year, I have confidence that everything is correct. I found it very easy to use! I am indeed a very happy 80 year old!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ZSDFG
Verified Purchase:Yes
Worked as advertised. Will continue to buy each year.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: h12345
from Commack, NY
Verified Purchase:Yes
This is the second time I have used H+R software, it is not as user friendly as Turbotax, there are no return emails or call backs with questions.
The only reason I have used it this year is because it supports Windows 10.
The only reason I have used it this year is because it supports Windows 10.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JIMMYJOHNReis
from MI
Verified Purchase:Yes
To much hassle and not sufficient clarity. Program works but it not very professional. Try Turbo Tax to understand. I also love having a DISC not a crap download. Your choice.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Not happy. Had to file normally due to file not finding last years AGI
Cons: Hard to import documents
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bdscoach
from Milwaukee, wi
Verified Purchase:Yes
Been using this software since 1998 and have never had an issue nor an audit. No reason to think of switching to anything else.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock