Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
Filed federal and state returns in one operation as recommended by the software. The federal return was submitted successfully. The state return failed with a report that the federal return submission failed, which was incorrect. I never could file the state return online and ultimately had to mail the state return. Very disappointed.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth Tx
Verified Purchase:Yes
I’ve been using this program for many, many years and it is very easy to use and I’ve always been satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: quenten
from MD
Verified Purchase:Yes
Tax return is missing. Program treats me as though this was the first time using it. I have emails proving that tax return was submitted to IRS and accepted. Program auto saved as I did my mother's taxes. What will you do to fix problem?
No, I would not recommend this to a friend.
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Sbfield
from Texas
Verified Purchase:Yes
Been using it for years. Tried the other brand, but came back to Block. Would use again
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chris 3
from Sa Diego, CA
Verified Purchase:Yes
Thank you for contacting me to help get the efilings for both the Fed and CA State taxes. I was held uo by a bad code that would not allow anything to get efiled. Thank you again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bruce12344
from NC
Verified Purchase:Yes
Bought and worked similar to previous years. However, auto updates through the app failed and I had to download from web then do manual updates. 2nd the final update failed to open up my existing tax document. Fortunately I already filed, but would have to reenter everything.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Glen Mu
from Florida
Verified Purchase:Yes
I’ve been using your product for many years. Very disappointed with the statement “we do not support this” while populating entries on Schedule K-1 and reached the section that stated “additional explanation” required. No notes or AI assist provided how or where to provide this ‘additional explanation’ requirement.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JSVMJR
from BALDWIN NY
Verified Purchase:Yes
Last 2 years we had trouble E-filing but were able to print a copy to mail. This year everything went smooth. The E-file went without any issues. I have used HR Block Deluxe for more than ten years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock