Your software is fine and works well. However, pricing for filing the state returns is extremely high and as a result the cost of your software now is not competitive with you competitors.
Have used H&R Block Software for many years and have found it to be extremely easy to use, helpful, and accurate. It expertly guides the user through each tax scenario to ensure that the user knows what tax situations applies to them in order to help maximize the tax refund/minimize tax due. The accuracy check at the end is great...identifies any information requiring attention so that submission to the IRS is not rejected. All in all...software is an excellent "tax accountant" at a reasonable price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Good, but they keep mailing software to your home each year, unrequested, when you can find cheaper in store or online, thus wasting time and filling junkyard.
Very thorough and exact. All the background schedules are automatically completed after filling in the answers to income and expense questions. Easy to use and confidence inspiring.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
H&R Block software asks me the pertinent questions in an understandable way to complete the various tax areas. If still uncertain, I can use their professionals to secure more info. It is flexible and allows me to move around at my discretion.