Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,078 Reviews)
Rating breakdown 136,078 reviews
5 Stars
90,522
4 Stars
25,101
3 Stars
8,913
2 Stars
4,697
1 Star
6,845
85%of customers recommend this product.
(
45,114 out of
52,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Ptenx
from Massachusetts
Verified Purchase:Yes
I bought this to use in place of Turbo Tax, because I needed windows 11 to use Turbo Tax, glad I did it worked well for me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sc
Verified Purchase:Yes
I have used this software for the last 10 years and would not use any other. It is easy and great to use. Excellent help if needed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have use HR Blick tax software for about two decades now and still very happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy you use… helpful and much improved over the he years I’ve used it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dav77
from Illinois
Verified Purchase:Yes
Had trouble with capital gains inputting information, had to input the information three times before it was correct. The instructions and help page are not clear.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I have used the software for several years. I enjoy the ease of importing info from prior years and from financial institutions. The interview is usually straight forward. there is one section dealing with RMD that gives me trougle. Also I am blind and there are a few secions that my screen reader will not read dausing me to struggle with magnification.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 1116
Verified Purchase:Yes
You missed up the software supporting form 1116 and have caused a week delay in my being able to file.
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Steve347
Verified Purchase:Yes
Ease of use and covers all I need for income and deductions.
Response from HRBlockBy Sydney, Social Media Department, March 10, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock