Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(136,078 Reviews)
Rating breakdown 136,078 reviews
5 Stars
90,522
4 Stars
25,101
3 Stars
8,913
2 Stars
4,697
1 Star
6,845
85%of customers recommend this product.
(
45,114 out of
52,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from NY
Verified Purchase:Yes
Long time H&R Block Deluxe user. Installs easily and runs smoothly. Value the familiar interface and interview process which easily handles my relatively simple tax situation. Introduction of AI assistant was not particularly useful. Rather use a full-fledged AI engine outside the tax product. Otherwise, no issues with a 2025 version.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: nalex899
from Acworth. GA
Verified Purchase:Yes
Provided exactly what I needed at a reasonable price. Very straight forward process.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Russ1215
from WV
Verified Purchase:Yes
The first program that was purchased would delete my return before it would efile, it would say I had to update before it could efile so even with saving numerous times it would run the so called update and then my return would be blank. Contacted the help chat line and they ended up telling me I could use the online program which would be an additional cost so I just purchased a second program and it worked properly. I’ve used H&R numerous years and was really disappointed with my experience this year
Value
1
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iberia parish, Louisiana
Verified Purchase:Yes
I've been using the Deluxe version for quite a few years. My taxes are very much the same preparation each year so the forms i use are pretty much repetitive. I didn't use the AI feature because I didn't want to complicate thing. Knowing what to expect each year makes the process so much easier. Thanks!
Pros: Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bob Mic
Verified Purchase:Yes
Difficulties with RMD. Questions asked very ambiguous with respect to contributions which I had none as I
am 83 years of age and only had Required Minimum Distributions.
am 83 years of age and only had Required Minimum Distributions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lee S CPA
from Pennsylvania
Verified Purchase:Yes
I have been using H&R Block software since it acquired Tax Cuts. Thinking it’s at least 20 to 25 years. I would say that continued use and longevity can only mean that I think the program is outstanding. No past audits or IRS adjustments.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
Can't do math
on March 9, 2026
Posted by: Rentokil
from PA
I did two filings and in each filing, there was a math error in each.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
I have used your software for several years now. It is so easy to use and I am very grateful for the ease your program provides in submitting my returns and getting my refunds. I intend to keep using H&R Block software for as long as I can!!! Thank you!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock