Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,929 Reviews)
Rating breakdown 135,929 reviews
5 Stars
90,433
4 Stars
25,061
3 Stars
8,901
2 Stars
4,693
1 Star
6,841
85%of customers recommend this product.
(
45,019 out of
52,724)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Donelle
from San Diego, California
Verified Purchase:Yes
Worked well easy to do my taxes, but because my husband died in the last year, I’m having a hell of a time with the IRS in the state of California, but not your fault
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking the time to provide a rating—we truly appreciate your business. We are very sorry to hear about the loss of your husband. At H&R Block, we strive to provide 5‑Star customer satisfaction each and every time. Please feel free to contact our support team at 1‑800‑472‑5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Warbler
Verified Purchase:Yes
Buying this program for several years, simple to use and guides you through the process
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Williamsburg, VA
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for several years. I'm a return customer because of the simplicity in completing the forms, and the clear and thorough guidance they provide through the whole process.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Christos1
from Pennsylvania
Verified Purchase:Yes
The first time I file my returns was rejected I had the wrong birthday date.
I corrected and file again but I was charged twice for the State return?
I corrected and file again but I was charged twice for the State return?
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Not the solid experience I have had previously.
on March 9, 2026
Posted by: Anonymous
Verified Purchase:Yes
Something in this year's version felt "clunky". One of the things I really liked about HUR Block software was the ease of navigation when you had to look back at a form to confirm the accuracy of your data. This year that navigation felt awkward. I wish I could be more specific, but I don't know exactly what it was that just made things feel different that in many years past. Actual tax calculations, however, did seem to be accurate. I'll give it one more year, but if next year is like this year I will probably take another look at TurboTax.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GingerIola
from West Sunbury PA
Verified Purchase:Yes
I have been using H&R Block Software for many years BUT this year I had trouble downloading the updates, not sure why.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: see more and do less
from New Jersey
Verified Purchase:Yes
This is my first time using your product. I tried several times to E-File a New York tax return, and the program didn't allow me to E-file it. I spoke to several people and have not be able to rectify this problem. Disappointed
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
I only desire Federal tax forms . I do not need State software
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock