Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,286 Reviews)
Open Ratings Snapshot
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,674 out of 61,814
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Will continue to use in the future
on April 7, 2020
Posted by: Highwaymom
Verified Purchase:Yes
Generally very user friendly and comprehensive. Very much worth the money invested.
Pros: Easy to prepare
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too many errors and call backs for verification
on April 7, 2020
Posted by: Channel Investor
from Republic of Texas
Verified Purchase:Yes
Too many errors on simple items. It fills the form out incorrectly then blames me. Been using for years and tired of it. After e-filing, they place it on hold and send an email to call. When you call, they don't know what it's concerning and you have to play a guessing game until they realize they need to verify your identity with a set of questions that they shouldn't know the answer to. They say it's random but it's happened to me every single time. Turbotax for us next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It works
on April 7, 2020
Posted by: my software
Verified Purchase:Yes
Fairly easy to use for a reasonably bright person.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor program - does flag issues
on April 7, 2020
Posted by: Steve 42654
from Michigan
Verified Purchase:Yes
Very poor at pointing out issues while progressing through program. After completing all the pages, the program said the checks were fine, but when I went to file the program asked me to fill out the raw forms to fix 12 issues.......very frustrating trying to figure out where to go in earlier pages that the program didn't state there was an issue with.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It worked, just didn't have all I needed
on April 7, 2020
Posted by: Randy A
Verified Purchase:Yes
Bought this version like every other year. Didn't cover all of my situations this year, I had to go and figure some of my calculations manually and enter them into the program.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly software with valuable tips
on April 7, 2020
Posted by: Seshi P
Verified Purchase:Yes
Each section in the Software was very clearly explained with reference links for additional info and valuable tips. It was a great experience filing our taxes using the H&R Block Deluxe version. We will continue to use this software in future as done before since past 10 years or so..
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs up front total cost
on April 7, 2020
Posted by: Janke
from Wisconsin
Verified Purchase:Yes
My complaint is that there are extra charges. I bought a version with state but I still had to pay more to e-file my state return. Since I had to file in two states I also had to buy another state 'license'. That cost as much as the deluxe with state version. I would be much happier if all the costs were displayed on the product so I could make better comparison with other methods of doing taxes.
The federal part is straight forward and has helpful links to answer questions. The WI state was not as easy to work with for reporting sale of stock and divedends and I had to go back to my tax documents and back to the federal forms many times before I was confident I got it correct.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R block tax software is excellent
on April 7, 2020
Posted by: Jejrl
from Hollidaysburg, PA
Verified Purchase:Yes
Have always been extremely satisfied with this product for 2 decades
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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