Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,774 Reviews)
Rating breakdown 135,774 reviews
5 Stars
90,334
4 Stars
25,033
3 Stars
8,886
2 Stars
4,684
1 Star
6,837
85%of customers recommend this product.
(
44,925 out of
52,618)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Wxrod77
Verified Purchase:Yes
Not so good (not clear) on Residential Energy Tax Credit questions and option explanations. Not good on describing errors in enough detail, missing info.. Still needs work to make software truly user-friendly
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Willybill32
from Lexington, KY
Verified Purchase:Yes
I’ve used the H&R Block tax software on my Mac for many years and always been pleased with it. It does everything it’s supposed to do generally, but this year I was u able to import investment data from my Merrill Lynch account. I called for support, was told there was a 10-minute wait and given the option of having someone call me back. I got the call back and was told there was a problem with importing from M-L and the problem was not expected to be fixed in time to use it for the 2025 tax filing season. I did wind up manually importing the data (hence four stars instead of five stars) and I was then able to successfully file my Federal and State taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Meees
Verified Purchase:Yes
Very easy to understand the software and the answers are equally helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Dakota
Verified Purchase:Yes
Mostly user friendly, some investment entries not transparent.
Pros: Maximizes refund
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
on March 8, 2026
Posted by: Bruce M Rayce
Used your software for many years, always satisfied with it
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dick51
Verified Purchase:Yes
The program itself is as good as it has been in previous years.
The problem is that it does not run on Windows 7. I've got all my previous versions on a Windows 7 computer!
I made it work so I could use a windows 11 computer and copied the previous year's taxes file forward so it could copy last year's info to the current year, but not everyone would be as savvy.
The problem is that it does not run on Windows 7. I've got all my previous versions on a Windows 7 computer!
I made it work so I could use a windows 11 computer and copied the previous year's taxes file forward so it could copy last year's info to the current year, but not everyone would be as savvy.
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block software for almost 10 years now. It's easy, complete and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Not having to learn a "freshen" interface is great
on March 8, 2026
Posted by: barigh1
Verified Purchase:Yes
I like the consistent user interface. I have used HR Block software for many years and the familiarity with the user interface makes my tax work so much easier.
Response from HRBlockBy Sydney, Social Media Department, March 9, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock