The federal portion worked but was tricky to navigate, I often could not go back to previous entries and had to go somewhere else and just keep clicking "next" to get where I needed to be. It also generated 152 "Verify" alerts and would not tell me what needed to be verified; eventually I just filed anyway and the IRS accepted it. The state part was a disaster! It screwed up royally (state standard deduction is $0? not according to the paper instructions!), got rejected by the state and I ended up going in and doing it all by hand and filing on the state website.
Last 3 years have the same problem. I can't send my State by email really irritating me. Federal is fine but when I send state it says a payer id is missing and it is on the fed. So I have to mail my state. Just madding!!
It is quick, easy and thorough. However, I felt it could have done a better job importing information from last year's return (like offering to use last year's bank routing and account information instead of making me re-enter the information).
Trusted Tax prep company who's software has served me well for many years. This latest edition is as simple as ever to use. and having H&R Block backing it brings great peace of mind.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast