Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Customer B
from NV
Verified Purchase:Yes
May have missed something, but didn't get a notice on over contribution to HSA. Thought it should have brought up a review and options to handle the situation.
Ended up, with penalty.
Ended up, with penalty.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BklynBirny
from Scotch Plains, NJ
Verified Purchase:Yes
I've been doing my taxes with HR Block software since it was Kipplingers (HR Block) bought them a long time ago). I swear by it. Never had a single problem nor encountered a single error. Always a breeze to use--perfect for my needs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tutone
from Ohio
Verified Purchase:Yes
Easy to use and help screena are great for finding tax question answers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: oldperson
Verified Purchase:Yes
I have been using HRBlock for decades. Tried Turbotax once due to cost..did not like it.
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Camden NJ
Verified Purchase:Yes
I have used this software for many years now and have been very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando,FL
Verified Purchase:Yes
I have been with tax cut for over a decade and have not found a better software. I have reviewed other but did not change.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rancho Cucamonga, CA
Verified Purchase:Yes
Wish I could rate 4.5. It’s missing EV 240V installation rebate form. The AI interface is better than the previous help option, but has some interface issues and doesn’t give adequate answers to complex questions yet - ChatGPT still does better.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monroe, MI
Verified Purchase:Yes
I purchased HRBlock on line for my 2025 taxes. Generally, it worked well and I have used HRBlock for many years at this point. I do find the price increases over the last few years to be a bit much and find myself considering an alternate product next time. The process for printing and submitting of the Fed and state returns is cumbersome and confusing following the error checking and fixing steps.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock