Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,239 Reviews)
Rating breakdown 149,239 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,432
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
It didn't file it
on May 28, 2026
Posted by: skrewedovr
from Hickory, NC
Very disappointed with product, I thought that I had filed my taxes over a month ago and kept waiting for my Federal refund. It never came! Turns out that the program NEVER UPLOADED the forms, now I am a month late because I had to resubmit it this week. After using this program for many, many years, I will probably never use it again
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lt Hornblowerse
Verified Purchase:Yes
As a CPA, I have experience using professional tax preparation software. For my personal tax returns, I use H&R Block software because its interface and functionality closely resemble professional tax software. In addition, it has a user-friendly interface for the average user.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 28, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mgh2000
Verified Purchase:Yes
The final steps of the program were confusing, my taxes were not filed as I thought resulting in a fine. Not good.
Response from HRBlockBy Sydney, Social Media Department, May 28, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island
Verified Purchase:Yes
Second year using your sw. Last year with my accountant buddy looking on, this year alone with just a few questions. I’m very happy with your product, especially since my former cpa was charging me ten times what this software cost.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 28, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Satisfied User 66
from Georgia
Verified Purchase:Yes
I purchased and downloaded the software in March. As usual, it was accurate and easy to use. Thank you for a great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 28, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Davenport, FL
Verified Purchase:Yes
I could not find an answer quickly as to whether my theft loss was tax deductable.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, May 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville, AL
Verified Purchase:Yes
Fell short of expectations, especially in regard to 401k rollover event. Also, could not file electronically with my state, once again, seems to happen every year, having to print and mail. No Fun. May try a different program next year, been using HR for several years after using Turbo Tax, but liked HR pricing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Cynlyn6
Verified Purchase:Yes
This is my 2nd time using H&R Block Deluxe Software and I will continue getting it each year to do my taxes. The software is very reasonable compared to others out there that you can purchase and it is very easy to navigate. I feel confident that I am sending in a very complete tax report and that everything has been done according to the most up to date IRS information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock