Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: atuz
Verified Purchase:Yes
auto download of 1099 for various financial companies wan not there. error verification was difficult due not very good explanation of the correction to be made.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, June 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland OR
Verified Purchase:Yes
The sodtware is easy to use and the support info is useful. My wife and I have been using the delux package for over 8 years and will use it again next year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, June 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pser
from North Las Vegas, nv
Verified Purchase:Yes
I’ve been using this software for 20 years!!! Im glad they finally allowed digital extension filing!!!
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, June 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jdk22
Verified Purchase:Yes
Helped with Income Tax, and I finally got a refund. Thank You!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Earlp1
from Florida and Vermont
Verified Purchase:Yes
I have been using this software for many years.My returns are very complicated and the software handles my tax situation well.My only suggestion for improvement is regarding the inability of the state software to handle filing a state return as a non-resident.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Big Red wagon
from Nevada
Verified Purchase:Yes
E file was very easy. Had trouble with form 1116 as it dropped out of the return on my first attempt. In the end it worked out fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Bought program and ran it it early in season only to find AFTER my State refund had been back for weeks (late May) that the program HAD NOT FILED MY FEDERAL REFUND! I had to do the return over agin and refile the return. Was it not filed because it was supposed to be free?
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PrefersTurboTax
Verified Purchase:Yes
Best about H&R is that it loads on WIN 10, TurboTax no longer does.
But it is buggy and steps behind for ease of use and support.
But it is buggy and steps behind for ease of use and support.
Response from HRBlockBy Sonia, Social Media, June 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock