Everything seemed to go smoothly. Would like to be able to increase font size for us old people that need magnification.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Overall, I am very pleased with the software. However the section dealing with entering 1099R info was not entirely clear.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Not always easy to use, correct issues or find the right forms. Going to the home page just adds to the confusion.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Another excellent year for the HRBlock program
on March 7, 2026
Posted by: sdragoo
from Hilliard, OH
This is now the 15th year I've used H&R Block's software to prepare my taxes. As always, the software is extremely easy to use, especially for someone that first learned to do their taxes by following the line-by-line Federal and state income tax return instructions. The software has plenty of helpful information in it, & links directly to the appropriate IRS and state FAQs and instructions if you need additional information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve been using HR Block software for years. As in prior years, it gave the option to receive a Fed. refund by check, which I chose. This was the beginning of my trouble. The Govt. Phased out check refunds Sept. 30, 2025.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.