Have been using H&R software for many, many years. It has saved me much filing time, is easy to use and also informative. However, this year it let me down greatly. The reason being it no longer supports input from Merrill. I had over 300 transactions I had to input manually, which leads to errors and many hours of time. So, if that situation does not change for the 2026 filing period, I will have to look elsewhere. If not for that negative for me, I would have rated it 5 Stars.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've been using TaxCut software (same product) since day 1, which I think was 1989. It's gotten consistently better and 2025's version is the best so far.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Easily imports financial data and walks through the process for e-filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your experience. We look forward to welcoming you back soon!
I’ve used H&R Block for many years. I appreciate the step by step interview that makes doing our return so very easy. I have used other services in years past but non were as friendly as this. They earned the 5 star rating
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Appears to do what I wanted. Needs to improve informing user when forms are finalized. Hard to find,
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.