Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: P Mike
from Philadelphia, PA
Verified Purchase:Yes
Software is easy to use. It covers everything and has great support.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: danin DC
from Washington, DC
Verified Purchase:Yes
Comprehensive, easy to follow. A little tricky to get help, but not a big deal.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Resolution Issues
on April 12, 2020
Posted by: Annsi32
from Richmond, Va.
Used product for years on windows desktop. OK but for aggravating resolution problems. This year I changed to Mac. This product for Mac impossible. Ended up having to do taxes on windows laptop. Very disappointed. Won't use again until resolution issues made to conform.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Great software -- updates slow in arriving
on April 12, 2020
Posted by: nimue
from Rhode Island
This software is great. Easy to understand, can enter info as it is received, etc. However, although it is understandable that it needs to be updated early in the year, the number of updates is high and are finished way too late. I had all of my paperwork put together in February, but had to wait for the last update that came on April 6th. If you are a last minute filer -- this schedule works for you. Me -- I had to wait an extra 7 weeks before I could file.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy To Use And Import Financial Data
on April 12, 2020
Posted by: Ronald101
from Medford, OR
The Federal and State returns were easy to use with clear guidance and from start to finish. Importing financial statements like 1099s made the whole process easy and helped to avoid mistakes and typos.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Orsola
from Farmingville, New York
Verified Purchase:Yes
I have used this software the past few years and found it easy to use. It asked appropriate questions as required.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FamilyTaxPreparer
Verified Purchase:Yes
I've used this product for the last several years to prepare my taxes and other family members. All of us have very different tax situations and H & R Block's software allowed me to effectively navigate and prepare all the necessary forms.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: davky
from Lexington, KY
Verified Purchase:Yes
We've used this product since it was called 'TaxCut' and have found that it works well for us on a Windows (now Win10) system. Our taxes usually require the "long form" and basic schedules like itemized deductions (at least before the standard deduction revision), capital gains, and occasionally energy credits. We've also tried TurboTax and found it to be adequate for our situation. We prefer the dialog format and composition along with the ability to inspect the actual form while using the interview dialog in the H&R Block software a bit more than what we've seen in TurboTax.
Our only negative experience so far is when data supplied on a financial form, such as a W-2 or 1099-something isn't quite in a compatible format and is flagged during the final checks. For example, one investment vendor sent us a 1099-R form with a 9 digit state payee ID number. Our state only uses 6 digits. The first 3 digits in the supplied number where zeros. We entered the data during the interview in the H&R Block software exactly as supplied. During the final check, the software flagged an error. However, all it would say is that the error was in "copy 3" of a "1099-R". No "Go To Error" button was supplied. It wasn't too complicated to figure out that "copy 3" was the third 1099-R in our list and then the issue was in the state ID number. But we had to abort the process and manually return to that section. So it wasn't a huge issue, but it was just enough that I'd rate the software fractionally below a "5 star" level.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock