Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,646 Reviews)
Rating breakdown 135,646 reviews
5 Stars
90,265
4 Stars
25,009
3 Stars
8,868
2 Stars
4,676
1 Star
6,828
85%of customers recommend this product.
(
44,858 out of
52,536)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Bay Area, California
Verified Purchase:Yes
Been using HR Block for more than 20 years - always reliable and accurate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RERB
from CO
Verified Purchase:Yes
Only bought this because I lease mineral rights and must report them. There are so many more questions for that part and it's very confusing. The built-in AI is no help at all. I thought tax software was to help the average person do their own taxes but it's getting harder. More help for the average person is required.
Plus, I'm trying to do last taxes for a deceased person, and the software still has a glitch that is preventing me from finishing, and it's also very frustrating to do without help.
Plus, I'm trying to do last taxes for a deceased person, and the software still has a glitch that is preventing me from finishing, and it's also very frustrating to do without help.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from seattle, wa
Verified Purchase:Yes
It is very tedious to enter the stock trade for a whole year, the software should be improved or made smarter, by offering user to upload photo or PDF file of stock trading record, then the software can retrieve the data from it without user to enter line by line.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JonathonTaxes
Verified Purchase:Yes
Taxes done quickly. Got it done in 2 days. My taxes are simple but submitting to Fed & State were approve within an hour.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Dog Snork
Verified Purchase:Yes
Generally happy, didn't seem to get all the prompts for possible deductions, ex. registration taxes on not new cars, didn't like that if we wanted to review something had to go back through the whole topic again. Will probably use again next year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: GregSports
Verified Purchase:Yes
Very helpful by helping me research an extra charge to my credit card.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: JeffUser
from NH
Verified Purchase:Yes
In general, excellent.
However, I had foreign investment income and for some reason the software added Form 2555 Foreign EARNED Income which wanted my FOREIGN address. I tried putting in my US address which, of course did not work. Not filling in the form correctly, I was told by the software, would prevent eFiling.
Finally, I simply deleted the form and everything worked.
It was a quirk but it took me 1/2 hour to figure out what was going on. I made a guess at the fix and it worked. If I had to call for help it could have taken hours.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I was very happy with the ease of use and results of this program. I am getting back the maximum return and it was done very quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock