Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Third year I have used H&R and it stays consistently well designed. Only cmplaints are fotsize: program only uses 1/4 of screen -- have to aquint, Also colrs not user friendly
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JWC6
Verified Purchase:Yes
This program is very user-friendly and easy to use. The explanations are well done. Thank you!
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
I’ve used H&R Block tax software for years and appreciate the ease of use. The carryover of information from year to year eases the need to renter the same information; the grouping of topics follows a 1040 making organizing information easier.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Verification process needs CLOSE button visibility
on April 5, 2026
Posted by: nevr
from Maryland
Verified Purchase:Yes
Verification process needs CLOSE button to be more visible. going back and forth between Next and Back trying to complete verification eventually turned my refund into a deficit. Fortunately, I make backups and was able to recover.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Steve54321
from 47362
Verified Purchase:Yes
I had to file a deceased return do to the passing of my brother-in-law. The previous five years I have given five stars to H&R. The program did not do the required 1310. It did not carry info to the Indiana but gave an info box saying I had to write the info. Electronic filing was not possible because the program did not prompt to attach the required pdf documentation after telling me I would need to do this. Doing my personal return the program did not catch a box16 left blank on a1099R. The error shows up with an error on the Indiana return. I had to go back to the federal to put the amount in the box. I feel the quality of the program is down this year.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: sd765
Verified Purchase:Yes
Preparation was comprehensive and easy to complete. Suggest adding a nominal cost to the software purchase price and making state filing free.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Danny0123
from Kansas
Verified Purchase:Yes
I have used the H&R Block tax software for three years and am completely satisfied with it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kapolei Hawaii
Verified Purchase:Yes
Had several format errors on my Fed submission and it took be six tries to clean it up so that my tax return would be accepted. A few days later I checked the credit card I used to pay H&R to send in my state return. I was gob-smacked when I saw 6 charges to send my state tax electronically to Hawaii Tax Collector. I called Jesse kinda upset, but she looked at my file and advised that only one electronic trip will be charged. By the time I got back into my CC account, five transactions were already removed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock