Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DougCraft
from Cincinnati, Oh
Verified Purchase:Yes
Handled all of my in's and out's with no problems.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mary Jean 13
from Winter Haven, FL
Verified Purchase:Yes
I was very happy with the software and had no problems.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago Suburbs
Verified Purchase:Yes
I had to buy a new laptop because I could not download your tax software on my Windows 8.1 computer after being able to do so all these years.
Then, for the first time ever, after I completed my Federal return, the program hit a glitch and did NOT save the file, so I had to start the return all over again. I seemed to recall that your tax program use to automatically save the file periodically during the tax return process. I had to do it myself this time.
Then, for the first time ever, after I completed my Federal return, the program hit a glitch and did NOT save the file, so I had to start the return all over again. I seemed to recall that your tax program use to automatically save the file periodically during the tax return process. I had to do it myself this time.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Texas JAM
Verified Purchase:Yes
I've purchased the H&R tax software for many years. It is not the easiest software to use, but it does get the job done.
This year, following a move, I received a message that one of the calculations may not be right. It encouraged me to visit with an H&R tax professional for possible update. Unfortunately, this would have been another expense, so I submitted the return as is. In my opinion, the software should have calculated the percentages correctly in the beginning. It had all the figures and date ranges.
Written by a customer while visiting HRBlock
Posted by: EBee7
Verified Purchase:Yes
The program this year wouldn't let me fix corrections brought to my attention in review.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rusty None
Verified Purchase:Yes
Great program easy to use with good embedded help tools
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Accountant641
from Idaho
Verified Purchase:Yes
Overall, it did the job, though its directions were sometimes vague
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
Soft ware is easy to use, but my son has has issues x 3 years and has not gotten his refund. At present time had to print his 2024 taxes and mail them in and 2025 was rejected. Had we gotten notice in 2023 there was a problem we could have avoided lots of headaches
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock