Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,275 Reviews)
Rating breakdown 135,275 reviews
5 Stars
90,041
4 Stars
24,928
3 Stars
8,828
2 Stars
4,659
1 Star
6,819
85%of customers recommend this product.
(
44,636 out of
52,289)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LastYearsModel
from Maryland
Verified Purchase:Yes
It does the job pretty well. This is around the 15th straight year I've used it, and the look-and-feel hasn't changed much. Main quibble is that in many places the font sizes are too small and need to be enlarged one size. Some of the fonts are ridiculously small considering all the blank space available. Remember it's a lot of older folks using this software, and a little font-size increase helps a lot with older eyes.
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Eddie055
from Chesapeake VA
Verified Purchase:Yes
I've used HR Block software since it was Tax Cut and have usually been very pleased until this year. First, this year your software had some serious problem with data floating among fields. Until the last update (late February) I had to constantly check and correct data. After calling your Tech folk, we decided to reload the software -- It didn't help. The earlier update did help some, but only after the late February update did the problem disappear.
Second, I was shocked to find one had to pay extra for electronically submitting the state return. I'm not sure when that change occurred (while in Alabama I filed state tax on the state's website), but in previous years electronic submission was included in the state software price. Also, though I may have missed it, the packaging and ads did not inform me that the additional fee would be necessary.
Third, the state software was not posted on your website. Only after calling the state taxation technical folk and following up with your technical folk did I learn that correct, the state program was not posted for download but would be emailed to me. Once received, the state program was not particularly helpful. The interview was not clear and some screens were quite misleading. It took several hours of reading the Instructions, filling in the printed form, and then going back to the interview to try to correct entries by ignoring the screen prompts before my data was correctly input.
Second, I was shocked to find one had to pay extra for electronically submitting the state return. I'm not sure when that change occurred (while in Alabama I filed state tax on the state's website), but in previous years electronic submission was included in the state software price. Also, though I may have missed it, the packaging and ads did not inform me that the additional fee would be necessary.
Third, the state software was not posted on your website. Only after calling the state taxation technical folk and following up with your technical folk did I learn that correct, the state program was not posted for download but would be emailed to me. Once received, the state program was not particularly helpful. The interview was not clear and some screens were quite misleading. It took several hours of reading the Instructions, filling in the printed form, and then going back to the interview to try to correct entries by ignoring the screen prompts before my data was correctly input.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springfield, VA
Verified Purchase:Yes
Have used H&R Block tax software and its predecessor Taxcut for more than two decades and simplifies the most complex topics. Its transfer of the previous year's essential tax info to the current year facilitates tax preparation. It also seamlessly downloads tax documents from financial institutions and enters data into requisite forms. All in all a trusted and cost-effective software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: April63
from Merced, CA
Verified Purchase:Yes
I have purchased this product every year since 2005.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Guility Person
Verified Purchase:Yes
Basically it was very good except for the portion how Required Minimum Distributions. I found one part confusing. I felt the instruction could have been easier to understand.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: med47
from Michigan
Verified Purchase:Yes
I have used H&R Block for many years for our taxes. The software is easy to use and I trust the accuracy of the results.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Makes filing taxes a breeze. Program takes you through each step.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
I found some things you made easier that really he
on March 5, 2026
Posted by: Anonymous
from Nc
Verified Purchase:Yes
As always : You’ve made it easy to follow and understand
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock