I have been using H&R Block tax prep software for about 15 years. So am am familiar with the interview process, and jumping to the actual forms if needed. The IRS has never contacted me about an error.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Very easy program to follow, been using H&R Block over 10 years.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
been using block for the past 7-8yrs. not disappointed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Product needs improvement in ability to upload PDF files for 1099 forms similar to W-2. forms. Not all brokerage firms provide online direct access to import tax forms. I have to manually type in the same well-known brokerage firm address multiple times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using this product for years and it is still easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
This is the first year I used the MAC version and the software is HORRIBLE, I will switch to TurboTax next year. The amount it said I would get back changed considerably after I ha d already submitted my return the IRS, it reduced the amount and then said you don't owe know. Before if I owed it wouldn't let you submit your tax return without paying,
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I would normally give your software a five star rating, but I’ve dropped it down to three stars because of one section in the software, and that section is on required minimum distribution (RMD).
The questions and wording of the RMD section is so confusing that any non-tax professional would have trouble completing this section.
Cons: Hard to prepare
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.