Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,275 Reviews)
Rating breakdown 135,275 reviews
5 Stars
90,041
4 Stars
24,928
3 Stars
8,828
2 Stars
4,659
1 Star
6,819
85%of customers recommend this product.
(
44,636 out of
52,289)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Paulie34987
from New City, NY
Verified Purchase:Yes
I’ve been using this text software for years and it never lets me down. Every year it makes the process of filing taxes, straightforward, and easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jmere3
Verified Purchase:Yes
Have a software crash on both three times I had to start my returns over
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Brobo
from Virginia
Verified Purchase:Yes
If there was a warning not to file until all updates had been loaded, I would be a lot happier. As it is, I am waiting for the final update to activate my soft ware so I can complete my file. I hope the Mar 6th update will allow me to make and save entries in the software. The software reload was successful but I am unable to save the file at this time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Modesto John
from Modesto CA
Verified Purchase:Yes
Been using H&R since I can remember. Easy to use and completes my taxes quickly.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HillRon
from Fredericksburg Va
Verified Purchase:Yes
Took a little while to get used to it, but it was then OK. However, I filed State with Virginia that has a $40,000 military retired pay exemption. There was NO mention of it in the program - so I just had to add it in!!!!!! Then after going thru the entire State program, the program said that if I had a CS form (to get a refund) that I could NOT E file!!. Pleas tell that up front to the user. Otherwise it was OK
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Designerboy
from Rochester, NY
Verified Purchase:Yes
First time using H&R Block Deluxe software. Decided to try this since I'm still using Windows 10 and the "other" popular company download now requires Windows 11. Had no trouble adjusting to H&R Block's environment, except for confusing directions regarding RMD's not experienced with the other software (our tax returns use standard deduction, not complicated). Once getting past the RMD section, completed the returns (state and federal) without problems and filed successfully.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: cj54
Verified Purchase:Yes
I've been using this program for years and am very satisfied. I used to use Turbo Tax, which is good, but decided to change over because of price and the H&R name.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ADisappointedUser
from York, SC
Verified Purchase:Yes
I was ver¥ disappointed in the software this time around. There was a lot of confusion of data across a number of categories. For example, the names of my children were confused so that both sons were given the same name. Certain numbers from accounts were entered but then replaced with data from another entry. The total of what we owed or were to be refunded changed with each correction - from owing $400 to getting a $22,000 refund. The corrections caused me to redo my taxes at least 3 times. I have no confidence in the final total. I doubt I will use this software next year -even though I have used H&R Block for many years. I am very frustrated.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock