Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Oak Park, IL
Verified Purchase:Yes
This year's software required more time to locate information and specific pages of the Federal return. Updates kept arriving until we sent in our return on April 2. Why? The 24 AGI was imported to the Federal return but not the state return. Will probably use again but with reservations.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Easy to use. All the information you need to complete a return.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ease to use
Verified Purchase:Yes
I have used this program for 5 years and will continue to use it.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: chazno
Verified Purchase:Yes
Taxes pretty easy
I struggled to see exactly what the state forms looked.
Overall - very satisfied
I struggled to see exactly what the state forms looked.
Overall - very satisfied
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ABQ
Verified Purchase:Yes
It took a while for the software to recognize the difference between my 1099r and my wife’s.
Then the state return was rejected and I don’t know why. But it could be because the software kept mistakenly showing my social for my wife’s.
Very frustrating this year
Then the state return was rejected and I don’t know why. But it could be because the software kept mistakenly showing my social for my wife’s.
Very frustrating this year
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Not real professional. Finally just deleted your form and the IRS accepted my return. Constant messages until April to wait to file.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is best tax software! Super easy to use. I have been using it for over 20 years.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: A different nickname
from Kingston
Verified Purchase:Yes
I have been using Block for years and I find it efficient and easy to use. Being able to import form content from my financial institutions makes things pretty easy and straightforward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock