Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,275 Reviews)
Rating breakdown 135,275 reviews
5 Stars
90,041
4 Stars
24,928
3 Stars
8,828
2 Stars
4,659
1 Star
6,819
85%of customers recommend this product.
(
44,636 out of
52,289)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Robbie1203
from Utah
Verified Purchase:Yes
I've used H&R Block for years and years. It's very easy to input the tax information-- the prompts are perfect and the explanations or helps make the subject very clear of what is needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Schkotty
from Pa
Verified Purchase:Yes
I have used H&R for 10 years now and am satisfied with the results.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 2025 Troubles
Verified Purchase:Yes
The w2 amount in box one on several returns kept changing when I would close and reopen.It also did not carry over my depreciation from previous year. Almost missed that important deduction.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed in connectivity to external Financial
on March 5, 2026
Posted by: overtaxed53
from Powell, OH
Verified Purchase:Yes
Connectivity to popular financial sites like Merrill Lynch, Fidelity, ETrade, Shareworks was terrible. I complained about this last year and year before as well. I will say that getting the program to do stock trades and such is one of the main reasons I purchased this. May look at TurboTax next year Otherwise pretty straight forward.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: FnT96
from Roseland, Nebraska
Verified Purchase:Yes
I've used H&R Block tax software for the last several years and have been satisfied with the results every year
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tax citizen
from Michigan
Verified Purchase:Yes
Here's opportunities for improvement:
1. Find a way to be able to enlarge the text in the application. It's so small it's unreadable and I can't see how older people can use this at all.
2. Make state filings free. States don't charge for this so why do you?
3. Look into why I was able to exclude my pension income last year on my Michigan state taxes in your software but state of Michigan came back and said the exclusion was not valid. Luckily they did not charge us they just changed our return amount.
1. Find a way to be able to enlarge the text in the application. It's so small it's unreadable and I can't see how older people can use this at all.
2. Make state filings free. States don't charge for this so why do you?
3. Look into why I was able to exclude my pension income last year on my Michigan state taxes in your software but state of Michigan came back and said the exclusion was not valid. Luckily they did not charge us they just changed our return amount.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: wjdmad
Verified Purchase:Yes
The problem is with the Illinois Stte return in the fact that it cannot be submited electronically because your system does not process the form IL 1299-C. This has beem a problem for acouple of years and I have been told it would be fixed. I filed my IL taxes by paper again this year and please recommend a software program which handles it electronically.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob1966
from Ohio
Verified Purchase:Yes
This software was much simpler to use than TurboTax. I converted this year due to price and was very glad I did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock