Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,275 Reviews)
Rating breakdown 135,275 reviews
5 Stars
90,041
4 Stars
24,928
3 Stars
8,828
2 Stars
4,659
1 Star
6,819
85%of customers recommend this product.
(
44,636 out of
52,289)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ITDude94
from Eastern Washington
Verified Purchase:Yes
The product doesn’t feel polished. In some cases it has circular paths, very frustrating. You can tell the QC was lacking. Because of my age it asked for Social Security income. Even though I had none it kept on asking. It has definitely gone down hill compared to previous years.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using HRBlock since they took over my old program. Easy to use and reasonably priced.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: blocks no good
from mass
Verified Purchase:Yes
very limited w2 uploads essentially useless. state program not complete could not electronically submit complete waste of money. hello turbo tax
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dave19F
from NY
Verified Purchase:Yes
I had to go back and make a correction on my 1099-R, it kept everything else I entered the same, BUT after I e-filed I noticed the capital loss carryover that was imported from last year's return was deleted, so now I have to do an amended return. I wish the program could've retained that information.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: ReqMinDist
Verified Purchase:Yes
I have used the program now for many years - this is the first year I have to do RMD - and I am not sure it worked into the program properly - perhaps I missed it, but a specific instruction process for us old folks would be nice for the warm fuzzy feeling that we did it correctly
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
Been using this software for past 6 years. It is pretty solid but has a few quirks. I do get errors at the end to complete information that the software never asked me for along the way. There are a few areas that are confusing like the sale of stocks and non qualified distributions. All the rest is pretty strait forward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago IL
Verified Purchase:Yes
Used this for many, many years... Why? EASY TO USE
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I found the entries for IRA withdrawals confusing. ON my first pass thru, I ended up having to pay penalties on IRA withdrawals. I finally forced the program to list Qualified Charitable Distributions in the correct space on the IRS forms.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock