Great software; support tools need some refinement
on April 17, 2020
Posted by: Living life in Florida
from Bradenton, FL
Verified Purchase:Yes
Software itself is great. Support tools (artificial intel type stuff) seem to struggle with questions and didn't help to the degree I would have hoped.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Been using this software for years.... Has always worked well, except this year. My son bought a duplex and asked me a question about the deduction. So to see what he was talking about I checked that box and looked into it. His problem was solved, mine just began. That box could not be deleted. All attempts failed, deleting any part of it failed. Forced me to start all over. Other than that - its great!