Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(135,068 Reviews)
Rating breakdown 135,068 reviews
5 Stars
89,922
4 Stars
24,896
3 Stars
8,803
2 Stars
4,643
1 Star
6,804
85%of customers recommend this product.
(
44,509 out of
52,133)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
You finally came through
on March 3, 2026
Posted by: Paul Polar Bear
from Florida
Your program was not ready for two parts of my return as of mid-February. The message I got from your system was: check for upgrade. Well, I checked more than once and it was a pointless exercise in frustration. In order to keep my peace of mind, I simply put it on the shelf for almost three weeks and then returned to it today and your program or system was finally ready to do its work and so I was able to submit my return. I kept my peace of mind by dealing with these defects in your system defensively. I was on the verge of switching over to TurboTax. In answer to the questions below: easy to prepare -- up to a point, as stated above. fast? up to that point, but ran into a road block at that point, and it wasn't fast at that point at all; my wait of three weeks to maintain my peace of mind undid "fast". Easy to prepare until i got to this infinite do-loop. Maximizes refund, I think. Time consuming? Not until I ran into your road block. Easy to import documents.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DCrofut
from Trenton Michigan
Verified Purchase:Yes
My daughter was doing my taxes and she has purchased the H&R Block software!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ga
Verified Purchase:Yes
I have been using H&R Block software for years. It is easy to do it has hints. Very organized
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: rdkevk
from Limerick PA
Verified Purchase:Yes
As always, happy with the help this software provides.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It is difficult to use, buggy, & needs the help of a good graphic designer.
Pros: Fast
Cons: Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Another unhappy consumer
from San Diego
Verified Purchase:Yes
Program did not work well. I purchased 2025 software, went to file my state return and it was rejected several times. Said I had already filed 2022 return. Where did the 2022 cone from.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JimO26
Verified Purchase:Yes
I have been using the H&R Block Deluxe Software for many years. Easy to use, accurate.
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: pksb
Verified Purchase:Yes
I wish I could set up my estimated tax payments for next year using program. I don't need you to calculate the amount just schedule the payments for Federal and State.
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock