I love this program. It is easy to use and you can get help if you need it. But it is so simple I have never had to ask for help and I have been using it for about 5 or 6 years now without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have been using H&R Block since it was TaxCut. Using the same software consistently minimizes the data entry I have to do each year. I am a creature of habit. I feel comfortable with my return and appreciate H&R Blocks risk assessment and audit support (although I have never had to use the audit support).
I have used Block software for years. It is okay, but this year I found an issue with the state program. Not sure whose "fault" it is but for the price, the actual .gov was more trustworthy
The program us easy and awesome to use, but having to enter last years Agi is a pain in the butt especially with the covid-19 the irs is not taking calls. Other than that the program is great