Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,866 Reviews)
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product.
(
44,391 out of
51,997)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: nowexHRcustomer
from Maryland
Verified Purchase:Yes
When it works fine, the software is great. Once you run into issues, the software is a piece of garbage and it's nearly impossible to get help fixing the issues. Don't buy this until it's fixed. Don't buy this if your tax filing situation is a simple one. There are cheaper and more reliable software for that.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JFM3
from West Chester, PA
Verified Purchase:Yes
I have been using this software to do my taxes for over 10 years. Easy to use. Never had an audit issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Program worked as advertised, so far no inquiries or challenges from the Feds or State..
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northwest Florida
Verified Purchase:Yes
Reasonably priced, especially with the early bird sales. Easy to use, especially if your tax situation is not complex.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Cbarc
from Rhode island
Verified Purchase:Yes
Love the program Easy to ise. Vanguard download was flawless
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Longtimeuser22
Verified Purchase:Yes
Been using software for years and it really suits my needs, although some parts are a bit confusing, ( ie. non-taxable exclusions between state and federal pensions. )
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MartyP01
from S E Wisconsin
Verified Purchase:Yes
HR Block does a good job with making taxes less daunting to file, when one has some financial complications. I really like the ability to import records. It would be good if Block could get more records importable. Also, It would be great if HR Block worked on Linix OS.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
E filing was a problem this year. The system didn't think any of the five free ones were available. It said they had all been used even though none had been submitted on the activation code that worked OK. Two calls to support were required to resolve the E filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock