Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Displeased Customer
Verified Purchase:Yes
The program “randomly” asks for identification verification every year. You have to put all of your information from your driver’s license including issue date, etc in the program. But, apparently this is insufficient and you still have to call an H&R number, wait on the phone for forever, provide your entire social security number over the phone, and then answer ridiculous questions like who you know and which address have you previously lived at, etc to prove you are the individual filing. It is long, inappropriate, and frustrating! I won’t use H&R Block again in the future because this happens every year and I don’t believe asking for my full social security number over the phone is a safe business practice.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Bob Boll
Verified Purchase:Yes
Very easy tax preparation software. Would recommend it to anyone.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 2026t
Verified Purchase:Yes
Good walk through questions that help fill in the forms. Import from some investments still has some data that needs editing. Could not do taxes any more without the software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Clevelandguy
from Cleveland, Ohio
Verified Purchase:Yes
I've used this software to prepare my taxes for 20 years. I've never been audited. I've gotten my refund within 3 weeks. Easy to use the interview questions. Takes me a couple of hours to do mine with lots of foms for my wifes home business.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Socaqueenz77
from Baltimore, MD
Verified Purchase:Yes
Very easy to use and I feel confident that all possible deductions were considered.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
State software error
on April 20, 2020
Posted by: BusterDave
I found that H&R Block state tax software decided that my wife and I had died in 2019 as shown on our state form when I printed it out to mail in.
Not sure why the software does this, but I also notice it when using Turbo Tax in the past.
Not sure why the software does this, but I also notice it when using Turbo Tax in the past.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: rmanning937
from Ohio
Verified Purchase:Yes
I use it every year. Simplifies doing taxes for me. Takes care of federal and state all at once.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow step by step process.
on April 20, 2020
Posted by: Galaxie
from FLORIDA
I've used this tax software for years and appreciate the cost savings and the easy step by step process for filling out the tax forms. It takes the chore out of learning the constantly changing tax requirements and provides good explanation throughout the process.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock