I like the discount I was given to return to file my taxes. However some of the verbiage used made things confusing while filing. I almost feel its account talk limbo vs a dummies guide. I feel this program doesnt flow as easy as turbo tax does
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Software updates took forever and delayed my refund for a additional month and a half.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using H&R Block for many years. The only problem I have is with the state version. If I want to make a minor change or check something I am forced to go through the entire process each time. The Federal version is great and saves me from dealing with a paid tax preparer. I cannot see how I can ever prepare my taxes by using paper only.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Long-time user of this software, took a few years off, but have been back with it the last several years. For individual income tax it's a good fit, knows about many obscure rules and forms. I've been offered trials of other online systems but they require a lot of data entry, and many make YOU choose what forms are needed. H&R Software has the interview format, and determines what information and forms are required. Download interface to almost all banks and brokerages saves most data input.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for several years and love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
locked up twice.
on March 3, 2026
Posted by: daveinrockwood
federal program locked up, had to exit and restart/ double billed us for state return due to activation code did not transfer correctly....reentered and resent file.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!