I have used HR block for several years. While this works, this years is not as user friendly. Did not fully import prior years return and gave notifications during review, but does not take you to the problem. Had to go find and fix myself.
Their program works great, BUT… Their working screen is artificially narrow. I made the font larger & it runs off of their narrow screen. My large screen is useless. I sent them an email identifying the problem & didn't even receive an acknowledgement. I get a headache trying to work with their artificially narrow screen. I wish I could cut & paste from their screens. It would be handy to have their specific instructions in a document on my PC.
Very good but not perfect. Gets better every year. Need to add links to worksheets that will resolve redlined problems. Its not always intuitive how to fix these issues that prevent filing.
Pros: Easy to prepare, Easy to import documents, Fast