I've purchased This product for years with no complaints, BUT since the state of Arkansas no longer taxes military retirement funds the state program taxes them regardless that they were entered as military retirement. It also automatically also enters under regular retirement and I have to override the entry which means I have to file on paper instead of on line. This clitch has been like this since the state stopped taxing the military retirement.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I have used he H&R Block tax software since the beginning. It has always served me well. I would like to see a "what if" file included with the software so I could change numbers easily from my filed return to see the ramifications on my next year's return. Of course it would have to be a non-fileable item, but it would help in the planning for next year's return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Worksheet mania destroys continuity of process and searching for entered info difficult to the extent of giving up. AGI info for e filing - Block stated they filed our last year (2024) return. NOT TRUE - AGI from Block 0 - correct AGI -2605. Block requested my wife's AGI. We filed MFJ in 2024. Entered -2605 for Wife's AGI. Block's program accepted and e filed the return. THIS IS A CRITICAL GAFF BY BLOCK. It precludes me from considering any association with Block in the futue.
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.